Privacy Policy

Effective Date: October 18, 2025

We value your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you browse or purchase products from our eCommerce system. By using our platform, you agree to the practices described below.

1. Information We Collect

Personal Information: such as your name, email address, phone number, and delivery address.
Payment Information: details needed to process your payments securely through our trusted payment partners (GCash, PayMaya, or credit/debit card).
Order Details: including the items you purchased, order history, and transaction records.
Technical Data: like your IP address, device type, and browser information, used for system security and analytics.

2. How We Use Your Information

To process and deliver your orders.
To confirm payments and send order updates.
To respond to your inquiries and provide customer support.
To improve our website’s functionality, performance, and user experience.

3. Who Can Sell on the Platform

Only the system administrator is authorized to list and sell products on this platform. Regular users can browse, order, and make payments but cannot upload or sell products.

4. Data Sharing

We do not sell, trade, or rent your personal information. Data is shared only with trusted third parties such as payment processors and couriers, and only for completing your transactions.

5. Data Protection

We use secure servers, data encryption, and access control measures to safeguard your personal and payment information against unauthorized access or misuse.

6. Cookies

Our website uses cookies to enhance your browsing and shopping experience. You can disable cookies in your browser settings, but some features may not work as intended.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To make a request, please contact our support team.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our support team via the Chat Support feature or email us at bankerobay@example.com.

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