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Frequently Asked Questions

Find quick answers to the most common questions about our service by selecting a topic below.

1. How do I reset my password?

To reset your password, navigate to the Login page and click the "Forgot Password" link.

Enter your registered email address, and we'll send you a secure link to create a new password immediately. For security purposes, this link expires after 15 minutes.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, as well as digital wallets like Gcash and Paymaya secure.

3. How can I confirm my payment?

After completing your payment through GCash, PayMaya, or card,

You can view all your orders by going to your Profile page and opening the Orders tab.

4. Where can I find customer support?

Our team is ready to assist you through our Chat Support feature, available during our operating hours.

Simply click the chat icon at the bottom right of your screen to start a conversation with one of our support agents. If we’re offline, you can leave a message, and we’ll get back to you as soon as possible during business hours.

Can't find your answer? Contact our support team directly.